Terms of Service

SkollEase is in beta

SkollEase is still being built, and it changes often. While it is in beta:

• Features can be added, changed, moved to a different plan, or removed.
• What each plan includes, and what it costs, can change. The Plans page always shows what each plan includes today.
• Things can break. There may be bugs, downtime, or a bot that misbehaves during a stream. Keep your own copy of anything you can't afford to lose - Settings has downloads for your winners, quotes and points.

When a change takes something away from a plan people are paying for, we'll announce it on X at @SkollEase. If a change means your plan isn't worth it to you anymore, cancel it and you'll get back the part of the month you haven't used, as described below.

Your account

• You sign in with Twitch, so you need to be allowed to use Twitch, and you need to follow Twitch's own terms and community guidelines while using SkollEase.
• You're responsible for what happens under your account, including anything done by people you add to your team.
• SkollEase isn't made by, endorsed by, or affiliated with Twitch.
• You can disconnect SkollEase in your Twitch connection settings at any time, and it loses access at once.

Plans

• Free costs nothing. Paid plans are billed monthly through Stripe. The Plans page lists what each plan includes and what it costs.
• New accounts start with Streamer for their first 7 streams, with no card needed. After that the account moves to Free on its own unless you upgrade.
• Where a plan has a limit, the site shows it where you use the feature, before you reach it.
• Organization plans are arranged by email and billed for each streamer in them.

Paying and canceling

• Paid plans renew every month until you cancel.
• Cancel any time from the plan card in Settings. Your plan ends right away, and you get back the part of the month you haven't used: cancel halfway through a month and half of it comes back. The amount is shown before you confirm.
• A new price never applies to a month you've already paid for.
• If you stop paying, your account moves to Free.

Your stuff

• What you make here - giveaways, winners, commands, quotes, points - is yours. You let us store it and show it where you've asked us to, such as your Creator Page, so that SkollEase can work.
• Nothing is deleted when you stop paying. You move to Free, and anything Free doesn't include is kept, locked, exactly as you left it until you upgrade again.
• Once you've paid for Streamer, your Creator Page stays public even after you cancel.
• To have your account and everything in it deleted, email support@skollease.com.
• What we keep about you and your viewers, and why, is in the Privacy Policy.

Giveaways are yours to run

• SkollEasehelps you pick winners. You are the one giving the prizes away, so you're responsible for them, for getting them to your winners, and for following Twitch's rules and the law where you and your viewers are.
• Some places have rules about giveaways, raffles and sweepstakes. If you're not sure about yours, check before you run one.
• Loyalty points have no money value, and SkollEase does not sell them.

Using it fairly

Please don't:

• use SkollEase to break Twitch's rules or the law, or to spam or harass anyone;
• try to get into accounts or data that aren't yours;
• try to break or overload the site or the bot, or get around a plan's limits;
• resell SkollEase, or pretend to be us.

We may suspend or close an account that does these things.

No guarantees

SkollEaseis provided as it is, especially while it's in beta. We work to keep it running and correct, but we can't promise it will always be available, free of mistakes, or right for what you need.

As far as the law allows, we aren't responsible for indirect losses, such as a giveaway that goes wrong on stream, lost income, or lost data. Our total responsibility for anything to do with SkollEase is limited to what you paid us in the 12 months before the problem.

Changes to these terms

We'll update these terms as SkollEase changes. The date at the top shows when they last changed, and big changes will be announced on X. Using SkollEase after a change means you accept the new terms.

Questions

Email support@skollease.com, message @SkollEase on X, or visit the Support page.